The never-ending adventures of a travel writer in Vietnam, Cambodia, New Zealand and throughout the Asia-Pacific region.

Friday, November 14, 2008

Poor Service as Usual: WAKE UP Mui Ne Hotels!

I went to one of Mui Ne's largest and most well-known hotels twice this week to meet someone on official business. Both times the receptionist refused to help me by calling the person I came to meet or by leaving a message for that person--even though the person I wanted to meet works at the hotel. The receptionist did so purely out of laziness. When will these hotels learn? It's not like there are only half-a-dozen resorts in Mui Ne any more. There is serious competition on the beach, and hotels with terrible service are going to fail--no matter how well connected their owners may be to the government, mafia or some rich and powerful person--and deservedly so.

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